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Duventra™ Privacy Policy

How we collect, use, disclose and protect personal information

Effective date: July 30, 2026

Operator: MAKEMPACT LLC, trading through the Duventra™ brand and Duventra Publishing

This Privacy Policy explains how MAKEMPACT LLC, operating through the Duventra™ brand and Duventra Publishing (“Duventra,” “we,” “us,” or “our”), handles personal information when you use duventra.com, purchase or access our programmes, contact us, or otherwise interact with our Services.

1. Information We Collect

We may collect the following categories of information:

  • Contact and account information, such as your name, email address, username, password-related credentials and customer-support details.
  • Transaction information, such as products purchased, price, currency, order status, billing country and limited payment metadata. Payment providers process full card or bank details.
  • Programme and activity information, such as lesson progress, downloads, responses you choose to submit, preferences and communications.
  • Device and usage information, such as IP address, browser, device identifiers, pages viewed, referring pages, approximate location, cookies and similar technologies.
  • Marketing information, such as subscription choices, campaign engagement and communication preferences.
  • Information you voluntarily provide in forms, surveys, testimonials, support requests or community areas.

Please do not submit medical records or sensitive health information through ordinary forms, email or community features. The programme is not a healthcare service, and we do not intend to create or maintain a clinical health record.

2. How We Collect Information

  • Directly from you when you purchase, register, complete a form, contact us or use the programme.
  • Automatically through cookies, pixels, log files and similar technologies.
  • From service providers that support our platform, payment processing, communications, analytics, advertising, fraud prevention and customer service.
  • From lawful public, referral or partner sources when appropriate.

3. How We Use Information

  • Provide accounts, purchases, programme access, downloads and customer support.
  • Process transactions, maintain records, prevent fraud and protect security.
  • Communicate service notices, order information and support responses.
  • Send marketing communications where permitted and consistent with your choices.
  • Understand and improve programme content, website performance and customer experience.
  • Personalize content and measure campaigns, subject to applicable consent requirements.
  • Comply with law, enforce agreements and establish, exercise or defend legal claims.

4. Legal Bases for Processing

Where laws such as the UK GDPR or EU GDPR apply, we process personal information as necessary to perform a contract, comply with legal obligations, pursue legitimate interests that are not overridden by your rights, and obtain consent where required. You may withdraw consent at any time, without affecting earlier lawful processing.

5. How We Disclose Information

We may disclose personal information to:

  • Platform and hosting providers, including Kajabi, that deliver the website, checkout, accounts, content and communications.
  • Payment processors, banks and fraud-prevention providers.
  • Email, customer-support, analytics, advertising, security and professional-service providers.
  • Authorities, regulators, courts or other parties when required by law or reasonably necessary to protect rights, safety and security.
  • A buyer, investor, successor or adviser in connection with a proposed or completed merger, financing, reorganization or sale, subject to appropriate safeguards.

We do not sell personal information for money. We may use analytics or advertising technologies that some laws define broadly as “sharing,” “targeted advertising,” or a “sale.” Where applicable, you may exercise the choices described below.

6. Cookies and Marketing Choices

We and our service providers may use essential, preference, analytics and advertising cookies or similar technologies. Essential technologies support login, checkout, security and core functionality. Where required, non-essential technologies are used only with consent.

You may adjust available cookie controls or browser settings. Blocking some technologies may affect functionality. Marketing emails include an unsubscribe method; transactional and service messages may still be sent when necessary.

7. Retention

We retain personal information only as long as reasonably necessary for the purposes described here, including providing access, maintaining transaction and tax records, resolving disputes, enforcing agreements, preventing fraud and meeting legal obligations. Retention periods vary by record type, relationship and applicable law. We delete, de-identify or securely isolate information when it is no longer needed.

8. Security

We use reasonable administrative, technical and organizational safeguards appropriate to the information and risks involved. No internet transmission or storage system can be guaranteed completely secure. You are responsible for safeguarding your account credentials and notifying us of suspected unauthorized access.

9. International Transfers

We are based in the United States and use providers that may process information in other countries. Where required, we rely on lawful transfer mechanisms and safeguards. The laws in those locations may differ from those where you live.

10. Your Privacy Rights

Depending on where you live and subject to legal exceptions, you may have rights to:

  • Request access to or a copy of personal information.
  • Correct inaccurate information.
  • Request deletion or restriction of processing.
  • Object to certain processing or withdraw consent.
  • Receive portable information where applicable.
  • Opt out of certain targeted advertising, sharing or sales as defined by applicable law.
  • Appeal a denied privacy request or complain to an appropriate regulator.

To exercise a right, email [email protected] with the subject “Privacy Request.” We may verify your identity and authority before acting. We will not unlawfully discriminate against you for exercising a privacy right. Authorized agents may submit requests where permitted, subject to verification.

11. Children

The Services are intended for adults aged 18 or older and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided such information, contact us so we can investigate and take appropriate action.

12. Third-Party Services and Links

Third-party platforms and linked sites operate under their own privacy notices. We encourage you to review them. This Policy does not govern a third party’s independent handling of information.

13. Changes to This Policy

We may update this Policy to reflect changes in our Services, practices or legal obligations. We will post the revised version and update the effective date. Where required, we will provide additional notice or obtain consent.

Contact Us

Questions or requests concerning this policy may be sent to:

MAKEMPACT LLC / Duventra™
Email: [email protected]
Website: duventra.com
Jurisdiction: Wyoming, United States